- FAQ
- Returns
Returns
Can I return an unused item?
If you purchased an item from SavageUniversal.com you can return most new, unopened items within 30 days of delivery for a refund (excluding original shipping charges) Returned items must be unopened in good & re-sellable condition with all supplied components (i.e. power cords, batteries, adapters, etc.) and in the original packaging. Customers are responsible for return shipping charges.
How do I initiate a return?
If you have an account with us, log in and navigate to "My Orders." From there, select the option to request a return and follow the instructions provided. If you do not have an account, please contact our Customer Service team by opening a ticket . Please ensure you have your order number, billing name, and email address on hand when contacting us.
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